InspiroCare

Patient HUB Services & Solutions

A cell and gene therapy HUB that puts patients at the center of everything

Setting up a patient HUB or retrofitting an existing HUB into the cell and gene therapy (CGT) process can be time-intensive, expensive, and difficult. InspiroCare, a purpose-built solution designed with the complexities of CGT in mind, streamlines the process from initiation to administration for biopharma companies and patients alike.

InspiroCare is a dedicated, purpose-built patient HUB designed with the complexities of CGT in mind. It leverages the expertise of Biologics by McKesson to enhance both the biopharma and patient experience throughout the CGT journey. Designed to provide personalized, compassionate support, InspiroCare ensures that patients and their caregivers receive the guidance and resources they need, while you get the efficiencies, flexibility, and confidence you require from a patient HUB.

Key Benefits for Biopharma Companies

InspiroCare was designed to meet your needs now and in the future, with unmatched scalability that expands as adoption of your therapy increases. This flexibility extends to every aspect of your pipeline—even if you have multiple therapies with different access requirements, throughput needs, and patient types. Most importantly, InspiroCare delivers a consistent end-to-end patient experience that optimizes their CGT journey.

InspiroCare gives you and your patients personalized, high-touch, and individualized case attention. Whether it’s an access issue that needs to be addressed, a product storage and cold-chain challenge, or a time-sensitive tracking problem, InspiroCare anticipates the challenges of a complex world and works proactively to resolve them in ways that maintain high patient care quality standards.

Unlike other patient HUB services, InspiroCare can be seamlessly integrated into the entire InspiroGene CGT workflow, helping to maximize efficiencies while reducing multiple outsourcing touchpoints and minimizing the need for internal head count to manage an unwieldy and uncoordinated system. Instead, you’ll have a dedicated team and single point of contact throughout the process to optimize, troubleshoot, and streamline every interaction.

Depending on your program design, InspiroCare can give you full visibility into the entire CGT workflow. From real-time product management to tracking, billing, and reimbursement, InspiroCare is supported every step of the way by InspiroGene and Biologics by McKesson. Our technology is focused on delivering the advanced capabilities that CGT products demand, while also keeping in mind that behind every product, there’s a patient in need of life-changing treatment.

Key Benefits for Patients and Caregivers

InspiroCare delivers the support patients and caregivers need through every step, delivering the right support, in the right way, at the right time. Our dedicated InspiroCare team offers tailored assistance to help patients navigate the complexities of CGT treatments, from scheduling appointments to understanding therapy protocols.

We take care of coordinating insurance, access, and reimbursement so patients can focus on their health. InspiroCare can assist in identifying and securing financial resources, including insurance verification and copay support, to alleviate the financial burden associated with CGT therapies.

Patients and caregivers have the flexibility to choose the treatment center that’s right for them without worry. InspiroCare helps coordinate travel and accommodation arrangements for patients and caregivers, ensuring access to treatment centers without added stress.

InspiroCare is here whenever patients and caregivers need us. Our clinical experts are available around the clock to address concerns and manage side effects, fostering a sense of security and trust throughout the patient journey.

We believe the best patient is an educated patient. InspiroCare provides comprehensive information about CGT treatments, empowering patients and caregivers to make informed decisions and actively participate in the care process.